Free Re-trie Tour
Witnessing a natural phenomenon like the Northern Lights can be a life-changing experience, but it is not one that is always guaranteed.
If we do not see Northern Lights on your tour, you are eligible for a free re-trie any time for a period of up to two years from the date of the original tour. A free re-trie tour is subject to availability, i.e. there must be available seats when you notify us via email that you would like to book a re-trie and there must be a tour scheduled. In this case you must notify us by email at: email@example.com. Re-booking is on a first come, first served basis. Under no circumstances will there be a refund, in full or partial, for a Non-sightings tour.
For rescheduling, re-booking and canceling please contact us via e-mail firstname.lastname@example.org and include your booking number.